Dine Around Survey

*Required Field

Beat the Greet

I was greeted by my server before I greeted them.*

I was greeted within one minute of being seated.*

Staff was smiling and using professional verbiage. (Good morning, good afternoon, good evening)*

Name Usage

My server obtained my name and used it at least once during service.*

Show genuine care and interest

Special touches and opportunities improved my guest experience. (i.e. they asked if I enjoyed my meal or if they could get me anything else when they delivered the food.)*

Plus 1

The staff asked questions and added one extra detail where they could. (i.e. If a guest asks, “Are the boats running today?” you could say, “Yes, they are currently operating between 4:00 p.m. and 9:10 p.m. Would you like a schedule of departure times?”*

Courtesy and Language

The staff used elegant language during service. Meaning full sentences and professional language. (i.e. Good morning, welcome to Giardino, or “How are you enjoying you burrata toast.”) *

Farewell – Name, Thank, Wish

During my farewell, the staff used my name, thanked me, and wished me well as I departed.*

General Comments and Feedback

Comments:

Shop Home Collection
Gift Cards
Encore Boston Harbor Shops
Harborwalk
Wynn Stories
Wynn Slots App

About Us
Careers
Investor Relations
Privacy Notice
Cookie Notice
Terms of Use

Hotel Information
Lost and Found
Accessibility
Press Room
Community
Vendors

Wynn Resorts
Wynn Las Vegas
Wynn Palace Cotai
Wynn Macau
Wynn Al Marjan Island
Wynn Mayfair

Encore Boston Harbor
One Broadway, Everett, MA 02149
+1 (857) 770-7000

Connect with us.

© 2025 Wynn Resorts Holdings, LLC. All rights reserved.

If you or a loved one is experiencing problems with gambling and needs support, call (800) 327-5050 or visit https://gamblinghelplinema.org to speak with a trained specialist. Specialists are available 24/7 and services are free, confidential, and available in multiple languages.