Dine Around Survey

*Required Field

Beat the Greet

I was greeted by my server before I greeted them.*

I was greeted within one minute of being seated.*

Staff was smiling and using professional verbiage. (Good morning, good afternoon, good evening)*

Name Usage

My server obtained my name and used it at least once during service.*

Show genuine care and interest

Special touches and opportunities improved my guest experience. (i.e. they asked if I enjoyed my meal or if they could get me anything else when they delivered the food.)*

Plus 1

The staff asked questions and added one extra detail where they could. (i.e. If a guest asks, “Are the boats running today?” you could say, “Yes, they are currently operating between 4:00 p.m. and 9:10 p.m. Would you like a schedule of departure times?”*

Courtesy and Language

The staff used elegant language during service. Meaning full sentences and professional language. (i.e. Good morning, welcome to Giardino, or “How are you enjoying you burrata toast.”) *

Farewell – Name, Thank, Wish

During my farewell, the staff used my name, thanked me, and wished me well as I departed.*

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