Hotel Information & Directory

For information on our current casino promotions, visit the Wynn Rewards desk on the casino floor or call +1 (857) 770-7007.

Our Casino Credit team is available to assist you in establishing an account for gaming activity. Credit services are available daily from 10 a.m.–12 a.m. For more information, please call +1 (857) 770-4580.

For every 500 points earned using your Wynn Rewards card at Encore Boston Harbor, you will receive $5 in free slot play. Minimum redemption amount for free slot play is $5 or 500 points. Slot points will expire after six months of inactivity. You have 30 days to redeem your free slot play once your points are converted.

Unlock exclusive benefits at Encore with the Wynn Rewards card. It is your gaming card, and your ticket to exclusive access throughout Encore. To join our Wynn Rewards program, please visit the Wynn Rewards desk located on the casino floor or sign up online.

We have live table games including traditional and contemporary games, such as baccarat, blackjack, pai gow poker, pai gow tiles, Ultimate Texas Hold’em, three card poker, Crazy 4, and War. We offer both Dynasty and a variety of Electronic Table Game units featuring Roulette, Baccarat, Big Six, and Craps. We offer a High Limit area and Salon gaming offering baccarat, high-limit blackjack, craps, and European roulette. To begin playing any of our table games, simply approach a game and ask the dealer about the rules. Dealers will be happy to assist you and explain the rules of the game.

Encore Boston Harbor's Poker Room, located in The Loft, is open 24 hours daily.

If you have misplaced your Wynn Rewards card, simply visit the Wynn Rewards desk located on the casino floor to obtain a new one. Must be 21 or older with a valid government-issued identification.

You must be 21 or older to gamble or to be on the casino floor at Encore Boston Harbor. Valid identification is required.

For check cashing, as long as proper ID is provided, guests may cash out up to the limit that our check cashing system, the Everi, approved. Our system will monitor automatically if the amount hits certain threshold required by Compliance. For more information, call +1 (857) 770-4573.

The casino at Encore Boston Harbor is open 24 hours daily.

As one of the amenities you may wish to enjoy during your stay at Encore, your guestroom comes equipped with Alexa, your voice-controlled personal assistant. You may ask Alexa any questions you may have and to adjust your room settings such as temperature, lights, and drape controls as well as turn the TV on or off or change the channel.

Our bell staff can assist with luggage transportation, wheelchair, and scooter rentals. Please call +1 (857) 770-4300 for Bell Services.

Check out time is at 11 a.m. You may check out via your in-room iPad, by calling the Front Desk at +1 (857) 770-4000, or by simply dropping your guestroom keys in the Express Check Out box located in Resort Registration.

The Concierge team at Encore Boston Harbor is available to assist before and during your stay to create a memorable experience. From transportation options, choice tables at our restaurants, sporting and event tickets, and recommendations on sightseeing tours, our world class Concierge team is ready to take care of every detail. Concierge service is available from 10 a.m.–7 p.m. To contact the concierge, please call +1 (857) 770-7070 or e-mail [email protected]. We will respond to requests within 24 hours.

The Fitness Center is located on the Spa level on the third floor which you can get to by pressing the spa button in the elevator. Private personal sessions are available by request and appointment. Please call us if you have any questions +1 (857) 770-3900. Click here for current hours of operation.

We would love to hear from you. To submit feedback e-mail [email protected] or fill out a comment card located at the Resort Registration desk.

Please press the guest services button on your room phone to request to have your room cleaned or for requests such as extra towels, pillows, blankets, soaps, lotions, and more.

Lost and Found is open daily from 10 a.m.–7 p.m. and may be reached at +1 (857) 770-4330. To report a lost item, click here.

For maintenance issues, please press the guest services button on your room phone.

No, we do not have a traditional swimming pool. However, The Spa offers dipping and plunge pools for relaxation as a part of the spa experience.

You can view your bill on your in-room iPad, on the Wynn Resorts mobile app, or have a copy printed for you at the Front Desk. For more information, please call the Front Desk at +1 (857) 770-4000.

Smoking is not allowed inside of Encore Boston Harbor. There is a $500 deep cleaning fee charged for smoking in a designated non-smoking room. Smoking areas can be found outdoors. Cannabis and vape products are prohibited in guest rooms and throughout the resort.

Local and domestic long distance calls are free as well as toll-free calls (800, 833, 844, 855, 866, 877 and 888 prefixes): Direct-Dialed Long-Distance and International Calls: All calls will be charged AT&T operator-assisted daytime rates.

WiFi is free up to 7 MB per minute. Higher speed upgrade is available for $9.99 per device, per day. To log on, please provide your last name and room number.

Neighborhood Runners are bus routes serving South Station and Quincy. Luxurious motor coaches take guests directly to Encore. For more information, please visit our transportation page or contact us at +1 (857) 770-4370.